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Support

email support@99evergreen.com
Address
191 Peachtree Street Atlanta GA 30303

Hong Kong Headquarter Address

Room A, 15/F, Harvest Building, 29-37 Wing Kut Street, Central, Hong Kong

FAQs

How often should I clean the filter of my Ion hair dryer?

To keep your ion hair dryer performing optimally, regular care and maintenance are essential. We recommend cleaning the filter once a month. You can easily remove the filter and clean any debris with a soft, dry cloth.

What is the voltage rating, and can I use it when traveling to countries with varying voltages?

The ion hair dryer operates at 110V-120V (60Hz). The voltage rating is only for the United States, and it's not suitable for use in countries with varying voltages.

Can I purchase the ion hair dryer for professional salon use?

Please be aware that in salon environments, filters may clog more quickly due to hairspray usage. To ensure optimal performance, we recommend cleaning the filter weekly by gently wiping them with a soft, dry cloth. to prevent any potential clogs.

Can the professional hair dryer dry hair quickly without using extreme heat?

Yes, indeed. Our ion hair dryer achieves fast drying without relying solely on heat. It utilizes high-speed, high-pressure airflow to dry hair quickly and efficiently, minimizing the need for excessive heat.

There is a burning smell during the use?

It is because the lubricating oil on the motor evaporates at high temperatures, there will be no burning smell after a few uses.

The effect of curly hair is not as expected?

If you want a more curly hairstyle, the short hair may not be able to achieve a good effect, but you can be patient and do it a few more times to get a good effect.

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Quality is a deliberate pursuit, not a mere coincidence. It emerges from purposeful and intelligent endeavors. Our relentless commitment to excellence drives us to invest significant time and energy in crafting well-designed products of superior quality. Every intricate detail, from choice of materials to production techniques, receives our unwavering attention. And if, by any chance, our product fails to meet your expectations, rest assured—we stand ready to make it right.

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